Guides

Online vs in-person support groups

Online support groups are easier to get to, feel more private for many people and cover more specific topics, while in-person groups offer face-to-face contact in your local area; many people find online groups the easiest way to start.

Why people choose online groups

There's no travel, so it fits around work, children or health conditions. You join from home, which many people find makes it easier to open up. And because members come from everywhere, there are groups for specific experiences that may not exist locally.

Why people choose in-person groups

Meeting face to face, in the same room, can feel more personal, and local groups can lead to friendships nearby. Some people also prefer a break from screens.

Getting the most from an online group

Go to the same group regularly, so you see familiar faces. Join from somewhere private, and treat it like an in-person group: be on time, listen fully and keep what's shared confidential.

Questions

Do online support groups work?

Many people find them just as supportive as in-person groups, especially small live video groups where you get to know each other.

Can I join an online support group anonymously?

You can use just your first name. Your camera may need to be on in some groups so everyone feels safe.

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